PUBLIC ADVISORY: We innovated our customer service transactions to serve you better. Know our step-by-step guide for repair transactions and some reminders. MORE INFO

Service Centers

METRO MANILA

Address: 1081 EDSA Balintawak, Quezon City

Contact Numbers: 0915-751-1359, 0908-165-7972

Contact Numbers:  (632) 8361 4574, (632) 8362 9805


CEBU

Address: Unit-1G, Square One Bldg., 232 Lopez Jaena St., Tipolo Mandaue City.

Contact Number:  0946-298-2713


DAVAO

Address: Door #5 Lot 2-778 JPCG Bldg. Mt. Mayon St. Poblacion Brgy. 7-A. Davao City

Contact Number:  0925-496-3542
Landline: PLDT - (082) 225-2793 GLOBE - (082) 317-9182


For product-specific concerns, send an email to:

Grand Videoke: customerservice@grandvideoke.com

WOW Fiesta: customerservice@wowvideoke.com

LD Systems: customerservice@ld-systems.com.ph

Breville: breville-cs@wowgroup.com.ph

Misso:  misso-ms-cs@wowgroup.com.ph



For Grand Videoke product repairs, you can also contact and send your unit to the following Service Centers:


TJ MEDIA CEBU SERVICE CENTER

Room 06 2nd Floor, Osmeña Bldg., Colon St.

Corner Pelaez St., Cebu City

Tel No.: (032) 254-0356

Mobile No.: 0945-291-1276 / 0961-297-0740

Contact Person: Jon Virgilio Lee or Neresa Bacalso


TJ MEDIA DAVAO SERVICE CENTER

Unit 301-B, 3rd Floor Lachmi Complex Bldg.

#3 Bolton St., Brgy. 3-A Davao City

Tel No. (082) 285-7938

Mobile:  0945-307-9238/ 0977-148-5008 / 0939-218-5788

Contact Person: Rusar Cosares & Ritchel Lucero